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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • Contains 2 Component(s), Includes Credits

    Learn how to save time estimating remotely without visiting the job site. Gain an understanding of the value of pre and post-3D scans to all project stakeholders, clients, adjusters, consultants, and restoration companies performing the work.

    Using 3D Technology is proven to save time and money with the added bonus of strengthening cross-functional team relationships and perspectives. Join this session to make sure your company is taking full advantage of the technology and finding efficiencies.

    John Warnick

    Mammoth Restoration

    Jon Vogt

    BluSky Restoration Contractors

  • Contains 2 Component(s), Includes Credits

    Watch the RIA’s Advocacy and Government Affairs (AGA) Committee in action as leaders of prominent TPAs Face the Advocate for an incisive and pivotal panel discussion hosted by RIA Restoration Advocate, Ed Cross, “The Restoration Lawyer.” TPAs orchestrate the delicate balance between insurance companies and restoration contractors, but some contractors report significant challenges working on these programs. Should TPAs charge referral fees for jobs they do not refer to the contractor? Should TPAs disclose whether they consider the carrier or the contractor to be their "client"? Should TPAs show deference to agreements that restorers reach with insurance adjusters about price and scope? Should TPAs entertain reasonable requests for deviation from program guidelines when extenuating circumstances warrant a different approach? Don’t miss this historic event in which Lance Malcolm of Contractor Connection, Jon Miko of Alacrity Solutions, Derek Glerum of Westhill Global, and Jake Wilson of Sedgwick will respond to these important questions and more. This session, powered by the advocacy efforts of the RIA promises a groundbreaking dialogue aimed at fostering a fairer, more transparent, and equitable ecosystem for all stakeholders involved.

    Watch the RIA’s Advocacy and Government Affairs (AGA) Committee in action as leaders of prominent TPAs Face the Advocate for an incisive and pivotal panel discussion hosted by RIA Restoration Advocate, Ed Cross, “The Restoration Lawyer.” 

    TPAs orchestrate the delicate balance between insurance companies and restoration contractors, but some contractors report significant challenges working on these programs.

    Should TPAs charge referral fees for jobs they do not refer to the contractor? 

    Should TPAs disclose whether they consider the carrier or the contractor to be their "client"? 

    Should TPAs show deference to agreements that restorers reach with insurance adjusters about price and scope? 

    Should TPAs entertain reasonable requests for deviation from program guidelines when extenuating circumstances warrant a different approach?

    Don’t miss this historic event in which Lance Malcolm of Contractor Connection, Jon Miko of Alacrity Solutions, Derek Glerum of Westhill Global, and Jake Wilson of Sedgwick will respond to these important questions and more. 

    This session, powered by the advocacy efforts of the RIA promises a groundbreaking dialogue aimed at fostering a fairer, more transparent, and equitable ecosystem for all stakeholders involved.

    Edward Cross

    Associate Attorney

    LAW OFFICES OF EDWARD H. CROSS RIA RESTORATION ADVOCATE

    Derek Glerum

    Lance Malcolm

    Jonathan Miko

    Chief Strategy & Innovation Officer

    Alacrity Solutions

    Jon is responsible for developing Alacrity’s overall strategy for growth, identifying and prioritizing needed solutions, and managing internal and external partnerships. Jon joined Alacrity Services in 2004 and has served as General Counsel and President before moving into his current role in 2020.

     

    Jake Wilson

  • Contains 2 Component(s), Includes Credits

    The labor shortage, COVID-19, and challenges related to pricing and insurance carriers are driving serious burnout for estimators and project managers. This session will share strategies for managing priorities, incorporating time management tools, and creating balance in these stressful times.

    The labor shortage, COVID-19, and challenges related to pricing and insurance carriers are driving serious burnout for estimators and project managers. This session will share strategies for managing priorities, incorporating time management tools, and creating balance in these stressful times.

    Randy Rapp

    Purdue University

  • Contains 2 Component(s), Includes Credits

    Gain an understanding of how you can apply AI to find efficiencies across company functions including sales, operations, finance, and HR/ Leadership.

    Attend this lively interview exploring how AI technologies can enhance efficiency, accuracy, and decision-making in various restoration business processes. This session will take a look at creative use cases for applying artificial intelligence to Restoration spaces.

    Jeff Moore

    ATI, Inc.

    Chris Nordyke

    Floodlight Head, Hearts, & Boots

  • Contains 2 Component(s)

    This session focuses on the 50-State Summary of Assignment of Benefits Laws.

    This session focuses on the 50-State Summary of Assignment of Benefits Laws.

    Edward Cross

    Associate Attorney

    LAW OFFICES OF EDWARD H. CROSS RIA RESTORATION ADVOCATE

  • Contains 1 Component(s)

    The RIA sees widespread ignorance of the law of assignments and underutilization of assignments as a significant threat to the health of the restoration industry and the availability of high-quality restoration services to consumers. Accordingly, the RIA has compiled this collection of excerpts of cases and statutes that address certain aspects of the enforceability of assignments for each state, and insurance bad faith. It is not a complete statement of the relevant law, and as laws change, the legal principles may be reversed or become outdated. However, this material will provide a good starting point for restorers, working closely with their lawyers, to formulate an assignment strategy that fits their businesses.

    The RIA sees widespread ignorance of the law of assignments and underutilization of assignments as a significant threat to the health of the restoration industry and the availability of high-quality restoration services to consumers. Accordingly, the RIA has compiled this collection of excerpts of cases and statutes that address certain aspects of the enforceability of assignments for each state, and insurance bad faith. It is not a complete statement of the relevant law, and as laws change, the legal principles may be reversed or become outdated. However, this material will provide a good starting point for restorers, working closely with their lawyers, to formulate an assignment strategy that fits their businesses.

  • Contains 1 Component(s)

    This resource document provides tips for handling spikes in pricing for building materials by changing your material pricing to reflect the real cost for your area.

    The AGA Pricing Task Force has seen spikes in pricing for building materials across the US and Canada. We have been monitoring these increases and how Xactware has handled these increases. Similar to what many estimators do when utilizing third party evaluations for flooring, this document provides tips for you to change your material pricing to reflect the real cost for your area.

  • Contains 1 Component(s)

    Ed Cross discusses challenges with Third Party Administrators (TPAs) and what the RIA AGA is doing to work on these issues.

    Ed Cross discusses challenges with Third Party Administrators (TPAs) and what the RIA AGA is doing to work on these issues.

  • Contains 1 Component(s)

    Claims Connect (Symbility) Q&A

    4-13-RIA-AGA Academy - Symbility Q&A 

  • Contains 2 Component(s), Includes Credits

    Learn how to have conversations with adjusters to explore interests and avoid positions. Participants will gain an appreciation for strategic questions rather than establishing positions. Presented by: David Princeton

    Learn how to have conversations with adjusters to explore interests and avoid positions. Participants will gain an appreciation for strategic questions rather than establishing positions. Presented by: David Princeton