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Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
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  • AGA Academy
    Contains 1 Product(s)

    The Restoration Industry Association's Advocacy and Government Affairs (AGA) committee is the restoration industry’s first unified advocacy team. It seeks to unite the restoration industry and advocate for the best interests of restoration contractors nationwide, and develop and implement strategies to help create and maintain equity between restorers and insurers and their partners.

    The Restoration Industry Association's Advocacy and Government Affairs (AGA) committee is the restoration industry’s first unified advocacy team. It seeks to unite the restoration industry and advocate for the best interests of restoration contractors nationwide, and develop and implement strategies to help create and maintain equity between restorers and insurers and their partners. The AGA committee will advocate for the financial and legal interests of restoration contractors while working collaboratively and fairly with insurers and the other stakeholders involved in the restoration process.

  • Assignment of Benefits
    Contains 2 Component(s)

    This session focuses on the 50-State Summary of Assignment of Benefits Laws.

    This session focuses on the 50-State Summary of Assignment of Benefits Laws.

    Edward Cross

    Associate Attorney

    LAW OFFICES OF EDWARD H. CROSS RIA RESTORATION ADVOCATE

  • Assignment of Benefits and Insurance Bad Faith Law: 50-State Reference Guide
    Contains 1 Component(s)

    The RIA sees widespread ignorance of the law of assignments and underutilization of assignments as a significant threat to the health of the restoration industry and the availability of high-quality restoration services to consumers. Accordingly, the RIA has compiled this collection of excerpts of cases and statutes that address certain aspects of the enforceability of assignments for each state, and insurance bad faith. It is not a complete statement of the relevant law, and as laws change, the legal principles may be reversed or become outdated. However, this material will provide a good starting point for restorers, working closely with their lawyers, to formulate an assignment strategy that fits their businesses.

    The RIA sees widespread ignorance of the law of assignments and underutilization of assignments as a significant threat to the health of the restoration industry and the availability of high-quality restoration services to consumers. Accordingly, the RIA has compiled this collection of excerpts of cases and statutes that address certain aspects of the enforceability of assignments for each state, and insurance bad faith. It is not a complete statement of the relevant law, and as laws change, the legal principles may be reversed or become outdated. However, this material will provide a good starting point for restorers, working closely with their lawyers, to formulate an assignment strategy that fits their businesses.

  • Building Material Price Spikes
    Contains 1 Component(s)

    This resource document provides tips for handling spikes in pricing for building materials by changing your material pricing to reflect the real cost for your area.

    The AGA Pricing Task Force has seen spikes in pricing for building materials across the US and Canada. We have been monitoring these increases and how Xactware has handled these increases. Similar to what many estimators do when utilizing third party evaluations for flooring, this document provides tips for you to change your material pricing to reflect the real cost for your area.

  • Challenges with TPAs
    Contains 1 Component(s)

    Ed Cross discusses challenges with Third Party Administrators (TPAs) and what the RIA AGA is doing to work on these issues.

    Ed Cross discusses challenges with Third Party Administrators (TPAs) and what the RIA AGA is doing to work on these issues.

  • Claims Connect (Symbility) Q&A
    Contains 1 Component(s)

    Claims Connect (Symbility) Q&A

    4-13-RIA-AGA Academy - Symbility Q&A 

  • Conversations with Adjusters
    Contains 2 Component(s), Includes Credits

    Learn how to have conversations with adjusters to explore interests and avoid positions. Participants will gain an appreciation for strategic questions rather than establishing positions. Presented by: David Princeton

    Learn how to have conversations with adjusters to explore interests and avoid positions. Participants will gain an appreciation for strategic questions rather than establishing positions. Presented by: David Princeton 

  • Dynamic Recruiting and Retention for Restoration
    Contains 1 Component(s)

    RIA 2022 Convention Session presentation by Ashlee Carpentier-Hofberger, SHRM-CP on recruiting for a culture fit that results in higher profitability and a more substantial company.

    RIA 2022 Convention Session presentation by Ashlee Carpentier-Hofberger, SHRM-CP on recruiting for a culture fit that results in higher profitability and a more substantial company.

  • Effectively Providing Xactimate Feedback In Your Market
    Contains 1 Component(s)

    This Industry Briefing with our panel of experts & restorers discusses key takeaways from the first three industry briefings with Xactware CEO Mike Fulton.

    This Industry Briefing with our panel of experts & restorers discusses key takeaways from the first three industry briefings with Xactware CEO Mike Fulton. The discussion includes excellent tips and takeaways including:

    -How to effectively provide feedback in your market
    -Key conversation points, based on facts stated by Mike Fulton, to back your invoice pricing to adjusters, carriers and third-party administrators
    -How you can be Xactware’s “eyes and ears” in the industry and the process of positioning experts within each market that can fast-track information right to Xactware

    Edward Cross

    Associate Attorney

    LAW OFFICES OF EDWARD H. CROSS RIA RESTORATION ADVOCATE

    Mark Springer

    President / CEO

    Dayspring Restoration

    Mark Springer is the President of Dayspring Restoration, a company that performs restoration services in properties that are damaged by disasters such as water, fire, wind, or environmental damage. Dayspring performs these services across the great state of Montana where Mark has lived his entire life. The Dayspring family has grown to over 150 team members who work hard to delight their customers who have experienced property damage in their homes or businesses.

    Serving in the communities that Dayspring operates in has always been a priority for Mark and he has been a board member for many not-for-profit organizations such as the Chamber of Commerce, children’s outreach, hospital foundations, and medical research.

    Mark is also very passionate for the sustainability of the property restoration industry. He is the President of the Restoration Industry Association, (2020-2022), an international trade association that advances professional practices and advocacy for their members.

    Katie Smith

    CEO

    PHC Restoration

    Ben Justesen

    President

    Just Right Cleaning and Construction, Inc. (JRCC)

    Ben Justesen is the President of JRCC, Enlightened Restoration Solutions, and Epic Estimates. He is an Xactimate Certified Trainer that created a proprietary labor rate calculator free to RIA members. He won Sketch Wars 2 years in a row and was 2019 Xactimate Ninja. He currently serves as Chairman of the AGA’s Pricing Taskforce.

  • Face the Advocate - Alacrity Solutions & Westhill Global
    Contains 1 Component(s)

    Ed Cross interviews representatives from third party administrators Alacrity Solutions and Westhill Global on topics of concern for restorers.

    Ed Cross interviews representatives from third party administrators Alacrity Solutions and Westhill Global on topics of concern for restorers.