The use of TPCs has become increasingly common, and their involvement has often raised a number of concerns for restorers. While it is always in the best interests of the policyholder, the insurer, the consultant, and the restorer to make a good faith effort to cooperate and collaborate during a claim to facilitate its prompt resolution, the following is a series of peer-reviewed position statements on a number of common issues that can be used as a reference when conflicts arise.

Ed Cross interviews Adrian Frank with J.S. Held on challenges faced by restorers working with third party consultants.