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RIA's Advocacy & Government Affairs (AGA) Committee is providing the following information and resources for restoration professionals when working with Third Party Administrators (TPAs). AGA is working to improve the restorer/TPA relationship by advocating for positive change in the TPA environment.

RIA Member Shares Success with TPA Scorecard

Third Party Administrator (TPA) Scorecard Reports

The Restoration Industry Association’s Advocacy and Government Affairs (AGA) Committee has developed a Third Party Administrator (TPA) Scorecard to help contractors make informed decisions, and to ultimately improve the restorer/TPA relationship. The Scorecard is intended to be a constructive means to drive change within the TPA environment. We understand many RIA members rely on TPAs for revenue, and TPAs rely on restorers to fulfill their promise to carriers. Now is the time to bridge the gap that exists between restorers and TPAs. 

  • TPA Scorecard Report - 2022

    The Restoration Industry Association’s Advocacy and Government Affairs (AGA) Committee is pleased to present the 2022 Third Party Administrator (TPA) Scorecard. The purpose of this Scorecard is to help contractors make informed decisions, and to ultimately improve the restorer/TPA relationship. 

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  • TPA Scorecard Report - 2020

    The Restoration Industry Association’s Advocacy and Government Affairs (AGA) Committee is pleased to present the industry’s first Third Party Administrator (TPA) Scorecard. The purpose of this Scorecard is to help contractors make informed decisions, and to ultimately improve the restorer/TPA relationship. 

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Third Party Administrator Resources

Face the Advocate - Alacrity Solutions & Westhill Global
Ed Cross interviews representatives from third party administrators Alacrity Solutions and Westhill Global on topics of concern for restorers.
Challenges with TPAs
Ed Cross discusses challenges with Third Party Administrators (TPAs) and what the RIA AGA is doing to work on these issues.