Explore why some Owners are successful and others are not despite the same technical background. How does Emotional Intelligence impact the ability to build a dynamic high-performing Team?

Attend this session to hear from a diverse panel of expert speakers who will explore current challenges and opportunities in content restoration. Join these experts to explore best practices for managing the content arm of your business successfully. Together we will explore the following concepts as they relate to content restoration work: · Working with common misconceptions, · Customer experience regarding emotional impact and using AI, · Determining salvageable inventory and managing conflicts, · Consolidation of drycleaning, pack-outs, and inventory partners, · TPA involvement in settling claims.

This presentation will help restoration professionals improve their processes and outcomes by exploring the Three P’s that lead to successful project management.

This session is designed to eliminate common misunderstandings about the IICRC standards. With widespread reliance on the IICRC standards in making decisions with large financial ramifications, the presentation will focus on enhancing consistency in the resolution of claims.

This session will review how to perform a job site assessment and protect your crew from hazards such as lead, asbestos, and blood-borne pathogens. You'll learn about asbestos sampling and testing and how to successfully present the need for these tests to an adjuster.

This session will provide unique insights into the challenges of accepting and managing work related to catastrophic events, by sharing experiences and best practices from the restoration industry and disaster/emergency management.

Gain an understanding of how you can apply AI to find efficiencies across company functions including sales, operations, finance, and HR/ Leadership.

Discover innovative tools that can help streamline internal and external communication while igniting new enthusiasm in your team.

Participants will learn how to create a concise plan to implement SOPs, How to get buy-in and how to back SOPs with Technology

Learn how to save time estimating remotely without visiting the job site. Gain an understanding of the value of pre and post-3D scans to all project stakeholders, clients, adjusters, consultants, and restoration companies performing the work.