

The RIA offers a variety of technical webinars and session recordings on technical topics for restorers in all areas of loss. Upon completion, participants will receive continuing education credits and a certificate of completion.
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Includes Credits
This session will review the ins and outs of moisture mapping including what needs to be mapped, which locations should be mapped, and what type of documentation is required when moisture mapping for forensic and fire loss jobs.
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- Non-member - $75
- Member - $25
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Includes Credits
This session will help project managers understand the baseline resources needed to successfully run commercial and complex losses. You'll learn how to determine the size of loss you can take on, what types of relationships are needed with subcontractors, and how to set yourself up for success.
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- Non-member - $75
- Member - $25
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Includes Credits
Explore why some Owners are successful and others are not despite the same technical background. How does Emotional Intelligence impact the ability to build a dynamic high-performing Team?
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- Non-member - $75
- Member - $25
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Includes Credits
Attend this session to hear from a diverse panel of expert speakers who will explore current challenges and opportunities in content restoration. Join these experts to explore best practices for managing the content arm of your business successfully. Together we will explore the following concepts as they relate to content restoration work: · Working with common misconceptions, · Customer experience regarding emotional impact and using AI, · Determining salvageable inventory and managing conflicts, · Consolidation of drycleaning, pack-outs, and inventory partners, · TPA involvement in settling claims.
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- Non-member - $75
- Member - $25
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Includes Credits
This presentation will help restoration professionals improve their processes and outcomes by exploring the Three P’s that lead to successful project management.
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- Non-member - $75
- Member - $25
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Includes Credits
This session is designed to eliminate common misunderstandings about the IICRC standards. With widespread reliance on the IICRC standards in making decisions with large financial ramifications, the presentation will focus on enhancing consistency in the resolution of claims.
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- Non-member - $75
- Member - $25
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Includes Credits
This session will review how to perform a job site assessment and protect your crew from hazards such as lead, asbestos, and blood-borne pathogens. You'll learn about asbestos sampling and testing and how to successfully present the need for these tests to an adjuster.
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- Non-member - $75
- Member - $25
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Includes Credits
The session will provide you with strategies and examples of how to positively lead your crew and develop a culture of strong customer service and soft skills throughout the team.
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- Non-member - $75
- Member - $25
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Includes Credits
Learn from fellow project managers & estimators on how they have successfully used technology including Xactimate Mobile Sketch, Matterport, and Docusketch to create their scope of work.
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- Non-member - $75
- Member - $25
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