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The RIA created the Advocacy and Government Affairs (AGA) Committee researches and assembles peer reviewed position statements on issues commonly encountered by restoration contractors. The RIA does not create these position statements independent of its members. Rather, the papers represent consensus development of reasonable and fair approaches to these issues. The position statements that follow are intended for use by RIA members during discussions with others, and we trust will be supported by all well-intentioned businesses in the market.

How to Use RIA AGA Position Statements

RIA Member Shares Success with Position Statements

RIA AGA Position Statements

  • Adjusters Dictating Restoration Charges Position Statement

    This statement can be used when adjusters instruct contractors to remove items from invoices or change prices for non-program projects.

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  • Deviation from Standardized Price Lists Position Statement

    This statement should be used when insurance carriers and their partners attempt to prohibit deviations from standardized price lists.

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  • Third Party Administrator (TPA) Scope Change Requests Position Statement

    Contractors, Third-Party Administrators (“TPAs”), and Insurance Carriers have developed mutually beneficial relationships over the years, and as with many relationships of this type, some areas of overlap and inconsistency have evolved. One of these areas is in the file-review process, which is typically handled by a TPA staff member. TPA staff may request a revision, believing the request is based on contractual controlling documents, while the contractor is unaware if the controlling documents apply, or may disagree with the interpretation of them. 

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  • Denial of Charges for the “Cost of Doing Business” Position Statement

    This statement can be used when insurance carriers refuse to pay restoration charges they believe are the “cost of doing business.”

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  • TPC Position Statement #1 - The Role of the Consultant

    This is the first in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party attempts to dictate the restorer’s procedure, scope, price, and/or billing method, or the third party’s qualifications come into question.

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  • TPC Position Statement #2 - Project Control

    This is the second in a series of Third Party Consultant (TPC) position statements. It can be used when insurers or third parties attempt to control restoration work or modify its scope.

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  • TPC Position Statement #3 - Pricing Methodology

    This is the third in a series of Third Party Consultant (TPC) Position Statements. It can be used when an insurer or third party attempts to change pricing methodology

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  • TPC Position Statement #4 - Labor Rates

    This is the fourth in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party requests a modification of restoration pricing or rates.

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  • TPC Position Statement #5 - Labor Rate Classifications

    This is the fifth in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party seeks to change a labor rate classification.

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  • TPC Position Statement #6 - Evidence of Costs to Perform Work

    This is the sixth in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party demands receipts or other evidence of costs to perform work under a restoration contract.

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  • TPC Position Statement #7 - Evidence of Ownership of Equipment

    This is the seventh in a series of Third Party Consultants (TPC) Position Statements. This can be used when a third party requests proof of ownership of equipment used on the project.

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  • TPC Position Statement #8 - Undisputed Sums

    This is the eighth in a series of Third Party Consultant (TPC) Position Statements. It can be used when restorers encounter issues with timeliness of payments of undisputed sums.

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Additional AGA Articles and Publications

Our Greatest Need
Mark Springer, CR, CEO Dayspring Restoration and RIA board member Mark outlines his case for a proactive approach to advocacy and how that will strengthen and sustain the restoration industry, including his seven step plan to accomplish this.