This statement can be used when adjusters instruct contractors to remove items from invoices or change prices for non-program projects.

This statement should be used when insurance carriers and their partners attempt to prohibit deviations from standardized price lists.

Contractors, Third-Party Administrators (“TPAs”), and Insurance Carriers have developed mutually beneficial relationships over the years, and as with many relationships of this type, some areas of overlap and inconsistency have evolved. One of these areas is in the file-review process, which is typically handled by a TPA staff member. TPA staff may request a revision, believing the request is based on contractual controlling documents, while the contractor is unaware if the controlling documents apply, or may disagree with the interpretation of them. 

This statement can be used when insurance carriers refuse to pay restoration charges they believe are the “cost of doing business.”

This is the first in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party attempts to dictate the restorer’s procedure, scope, price, and/or billing method, or the third party’s qualifications come into question.

This is the second in a series of Third Party Consultant (TPC) position statements. It can be used when insurers or third parties attempt to control restoration work or modify its scope.

This is the third in a series of Third Party Consultant (TPC) Position Statements. It can be used when an insurer or third party attempts to change pricing methodology

This is the fourth in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party requests a modification of restoration pricing or rates.

This is the fifth in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party seeks to change a labor rate classification.

This is the sixth in a series of Third Party Consultant (TPC) Position Statements. It can be used when a third party demands receipts or other evidence of costs to perform work under a restoration contract.

This is the seventh in a series of Third Party Consultants (TPC) Position Statements. This can be used when a third party requests proof of ownership of equipment used on the project.

This is the eighth in a series of Third Party Consultant (TPC) Position Statements. It can be used when restorers encounter issues with timeliness of payments of undisputed sums.