Fall Tech 2021 recording

Explore why some Owners are successful and others are not despite the same technical background. How does Emotional Intelligence impact the ability to build a dynamic high-performing Team?

In this 2024 convention session, we will discuss Recruitment and Retention best practices. Industry insiders will provide their insights on how to acquire top human capital and keep high-performing employees engaged and motivated.

Join us for the “real talk” where we dive into the unfiltered world of business building. Our panel of battle-tested entrepreneurs is spilling the beans on their wildest journeys – the highs, the lows, and everything in between. We'll get up close and personal, sharing what kick-started their passion, the gut-wrenching setbacks, and how they bounced back. Expect some juicy stories about the pitfalls they've fallen into and the wisdom they've scooped up along the way. Through real-life examples, we’ll be exploring resilience, adaptability, and those oh-so-tricky work-life balance tips. Plus, you'll hear about the ethics tangles they've wrestled with and how they beat down self-doubt. Whether you're a budding entrepreneur or a seasoned pro, or you're just curious about the human side of business, this conversation's gonna inspire and shake things up.

The labor shortage, COVID-19, and challenges related to pricing and insurance carriers are driving serious burnout for estimators and project managers. This session will share strategies for managing priorities, incorporating time management tools, and creating balance in these stressful times.

The session will provide you with strategies and examples of how to positively lead your crew and develop a culture of strong customer service and soft skills throughout the team.

Participants will learn how to create a concise plan to implement SOPs, How to get buy-in and how to back SOPs with Technology

Presented by: Eric Sprague, Bluecollar Teaching Based on an article I wrote for C&R Magazine, this presentation will address the need to train field service technicians in the soft skills of the service experience, in addition to their technical training. We will address topics such as job site behavior, proper client communication skills, the ability to read client personality cues, and empathy.

RIA 2022 Convention Session presentation by Ashlee Carpentier-Hofberger, SHRM-CP on recruiting for a culture fit that results in higher profitability and a more substantial company.

This dynamic session will explore the stories of how different CEOs created unique, successful restoration businesses and large enterprises.